Privacy Policy
What we collect
- Account data: email, name, hashed password, login times
- Licence and payment records if a paid pathway is formally offered and accepted
- Your training and sales-system data: models, leads, scripts, scores, reflections
- Feedback you submit
- A count of visits to our public pages, with a visitor code that cannot be linked across days
Why we collect it
To run the portal, save your work across devices, control licensed access, support you, and improve the product. No other purposes, no advertising profiles, no selling or renting data.
Counting visits
When you open the Sales Academy home page, diagnostic, demo, how it works, log in, or register page, we record that the page was opened, the time, and a visitor code. We do this to tell how many people reach a page, because otherwise we cannot tell the difference between nobody arriving and people arriving and leaving. The visitor code is a one-way hash of your network address combined with the current date, so it lets us count returning visits within a single day and cannot be connected to you or to your visits on any other day. We do not record your name, your network address itself, the page you came from, your browser details, or anything you type, and we do not use cookies, third-party analytics, advertising trackers, or session recording for this. Legal pages and pages inside your account are not counted.
Diagnostic leads
The public readiness diagnostic runs without an account, and the high-level score is shown without saving anything. If you choose to save your detailed result, you give explicit consent for Pressure Systems to contact you about your diagnostic result and relevant product pathways. We then store the details you enter (name, email, business, role, industry, product or service, optional phone), your scores and recommended pathway, the consent statement with its time, a shortened browser identifier, and a hashed network address used for abuse protection. Diagnostic leads are kept while they remain relevant to follow-up and pathway review, can be deleted, and you can request deletion at any time. Do not enter sensitive personal information into the diagnostic.
Internal notification emails
When a diagnostic result is saved or a pathway request is submitted with consent, the record is stored first and then one internal notification email is sent to the Pressure Systems operations inbox so that a person can review it. That email carries a reference number, the time, your name, email, business, role, industry, product or service, your score, score band, pressure profile, recommended pathway, and our internal follow-up priority. It does not carry your phone number, the shortened browser identifier, or the hashed network address. There is no confirmation email to you, no marketing sequence, no CRM record, and no automated reply. Every reply you receive is written by a person.
Where it lives, including overseas
Your account, your training data, and the lead records themselves are held on the Pressure Systems server in Sydney, Australia, plus a working cache in your own browser. The notification emails described above are sent through Resend, an email delivery provider acting on our instructions, and Resend processes them on infrastructure in the United States. So if you save a diagnostic result or submit a pathway request, the details listed in that section are disclosed to a service provider and handled on servers in the United States, under that provider's own privacy policy and terms. Nothing else in your account is sent overseas. If you would rather not have your details handled that way, view your score without saving it. Payments are not live yet. If card checkout is approved later, card details are handled by the payment provider under its own privacy policy.
Who can see it
You, and Pressure Systems administrators for support and licence management. Our email delivery provider handles the notification emails to run that delivery for us and for no other purpose. Lead records you enter about third parties are visible only to your account; enter only what you are entitled to hold.
Your controls
- Export everything from your account page at any time
- Correct your name and email via account or support
- Request deletion; training data is purged and the account anonymised within 7 days, with any formal payment records retained as required for tax and accounting law
Security
Passwords are hashed with bcrypt. Sessions use secure, HTTP-only cookies. Admin access is role-restricted and logged through admin notes. Report concerns through the feedback form and they reach the operator directly.
Contact
Privacy questions: use the feedback form in the portal or the contact details on PressureSystems.au.